Privacy Policy
Introduction
['Serenzer is committed to protecting your privacy and personal data.', 'This policy explains what data we collect, how we use it, and what your rights are.', 'By using Serenzer, you agree to the practices described in this policy.']
Data Collected
['We collect the following information:', '• Authentication data (email, username, encrypted password)', '• Personal development profile (12 life dimensions)', '• Conversations with the AI to enhance coaching', '• Technical data (IP address, browser, device)', '• OAuth connection data (Google, Apple) if used']
Use of Data
['We use your data to:', '• Provide personalized and tailored AI coaching', '• Analyze your progress in the 12 dimensions', '• Improve our services and coaching algorithms', '• Ensure security and prevent abuse', '• Contact you regarding your account and our services']
Data Storage
['Your data is stored securely:', '• Encryption of sensitive data in the database', '• Mandatory HTTPS/SSL connections', '• Restricted access with strong authentication', '• Regular and secure backups', '• Servers located in Europe (GDPR compliance)']
Your Rights (GDPR)
['In accordance with the GDPR, you have the following rights:', '• Access: view all your personal data', '• Rectification: correct or update your information', '• Deletion: delete your account and all your data', '• Portability: export your data in a standard format', '• Objection: refuse processing for legitimate reasons', '• Complaint: file a complaint with the CNIL']
Cookies
['We use:', '• Essential cookies for authentication and security', '• Preference cookies (language, settings)', '• No advertising or third-party tracking cookies', '• Ability to manage your cookie preferences']
Contact
['To exercise your rights or contact us:', '• Email: privacy@serenzer.com', '• Response within a maximum of 30 days', '• Data Protection Officer available']